GEOTAB Africa Online Support

Below is a link to download the GEOTAB Teamviewer/Remote App that allows our Engineers to support you from our offices remotely.

Call In Support

The system works as follows:

  • Please call our support desk on 0861-GEOTAB/436-822 , and our friendly team will try and resolve any issue you may have, over the phone. They may request that you install our remote assistance app, which can be found on support link below.

Remote Access Support

Teamviewer GEOTAB Remote Assistance App

  • You click on link below that will take you to the GEOTAB Box account
  • You download the support file to your PC
  • You will then click on the downloaded file on your PC
  • You will be requested to “Run” the file
  • Click on “Run” and application will pop up on your PC
  • Provide your support Engineer with unique ID that you will see in the popup application
  • Engineer will then take you through support process

Support App Download Link:

Download Teamviewer App

Support Documentation

On the links below, you will find a complete list of support documentation for the various hardware components of GEOTAB, including Firmware Release Notes:

Support Documentation

On the links below, you will find a complete list of support documentation for the various hardware components of GEOTAB, including Firmware Release Notes: